Many solutions are drop-in and forget with self-management by the merchant.
This is not a situation that lends itself to successful implementation, security, and customer service. With our solution, we are actively engaged through the process to ensure that our solution is properly installed and that it is properly maintained moving forward.
MDTech partners with the merchants as well as their other vendors.
When those vendors need help, we are there extending our support to them. This makes for a better overall experience from the merchant to the vendor to MDTech. With other solutions, the third party vendors are not only not helped but in many cases hindered in their work which has an overall negative impact on the security and the reliability of the merchant’s network. Our vendor partnership and support is second to none in the industry.
We have endeavored to eliminate hidden costs and surprises while offering competitive pricing.
Other solutions have “base” pricing that quickly escalates as you add “options” that really are requirements. With our solutions, we have included substantial functionality as part of our base price meaning no surprises later on. The only features where there are additional charges are for dynamic services where MDTech incurs additional expense such as adding our Netguard™ Cellular Network Backup or putting Anti-Virus on individual workstations.
Unlike our competitors, our technicians are trained and immersed in the third party systems installed on the networks we support.
This means that when problems occur we are uniquely positioned to help all parties come to a satisfactory resolution because we are aware of the operation and function of the third party systems. Competitive solutions end their support at the network port meaning you are on your own for any issues that might happen within the network or other products running on the network. At MDTech, our support extends well into those systems meaning faster time to repair, better overall customer support and reduced support expense.
MDTech is a leading supplier of specialty networking, security, compliance and technology management solutions to verticals such as grocery, retail, hospitality, and parking.
Our Managed Network Solution with TotalPCI™ provides drop-in PCI Compliance bundled with a comprehensive suite of features and benefits specifically designed to fulfill the most common technology needs found in the typical merchant environment.
Industries We Serve
Grocery Stores
Our flexible security solution scales from the small independent grocer to larger organizations with hundreds or more locations which makes it affordable for every size.
Vendor coordination and troubleshooting become a snap due to our vast experience with a wide variety of POS systems, camera solutions, credit card processors and more.
Scan guns and wireless connectivity issues are common, frustrating and expensive! Get the confidence to know you are secure, stable and able to focus on servicing your customer, rather than losing time and revenue with our Enterprise Wireless Solution and NetGuard Cellular Backup products.
General Retail
Small retailers need to focus on maintaining their customer base, not losing them to online giants like Amazon.com due to a lack of network protection and data back up.
Put an end to losing sales and inconveniencing customers – it can be the death of a small business. With a protected network and our NetGuard™ Cellular backup in place, you cut down drastically on that risk. Priced for small retailers with few terminals.
Parking
Parking facilities have become a priority target for hackers! Our experience is vast and our solutions cover both privately owned lots, parking management companies, parking vendors, and more to provide the security and compliance needed for the parking industry.
Our support is integrated with intercom, camera, and validation systems resulting in smoother installs, better support and less downtime. You can count on our built-in garage-to-garage connectivity that is included for multi-site operations.
Hospitality
One attack could put Medical Facilities – large or small – in a sensitive position. Besides losing millions of dollars, the trust of the public would erode indefinitely.
Can you afford to take that risk? We’ll shore up and protect your network while providing both all of the necessary ingredients for PCI and HIPAA compliance.
Quick Service / C-Store
You may think you are too small for aggressive cyber attacks, but smaller stores are still at a large risk for big breaches! Our low cost solutions fit any budget and will reduce vulnerability at “pay at the pump” locations.
Health Care
One attack could put Medical Buildings – large or small – in a sensitive position. Besides losing millions of dollars, the trust of the public would erode indefinitely. Can you afford to take that risk? We’ll shore up and protect your network while providing both all of the necessary ingredients for PCI and HIPAA compliance.
Professional
Did you know that email is one of the most insecure forms of communication yet it is also the #1 conduit to infest malware into your network? What would happen if you were unable to run your business because of a malware infection?
You might be surprised to discover hackers can monetize most data they can find! So don’t be fooled and blind to the possibilities when our affordable solutions can help protect your business from cyber attacks. At the same time we can provide network management and technical support services to keep your business running at its optimum.